Absolutely No Service Fees

We are a resale ticket site, not the ticket seller. Prices may be above or below face value.

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Ticket Mediator Help Desk

Thank you for choosing Ticket Mediator and helping us make our website a better and safer place to purchase verified tickets online or by phone.

Without you, Ticket Mediator would not be the largest and most trusted ticket exchange in the world.

Questions Before Purchasing Tickets:

If you have any questions before buying our tickets or you prefer to order tickets by phone, please call us toll free at 855-859-4032 and we will gladly assist you.

Questions After Purchasing Tickets:

Any questions or concerns after purchasing tickets, please contact Ticket Mediator immediately at 855-859-4032 with the following information:

  • Your Ticket Order Number
  • Full Name listed on the Ticket Order
  • Full Address listed on the Ticket Order
  • Phone Number listed on the Ticket Order
  • Payment information on the Ticket Order

If you wish to submit all your information by email, please email Ticket Mediator immediately at:

  • customersupport@ticketmediator.com

The Ticket Mediator Customer Service Support Center is available from 7:00 am to 1:00 am , 7 days a week, 365 days a year because we value your business.